Returns & Exchanges
At Foxydry, we want you to be completely satisfied with your space-saving drying solution. If your purchase isn't the perfect fit for your home, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and shipping instructions.
Prepare the Package
Carefully pack the product in its original packaging, ensuring all mounting hardware, remote controls, and instruction manuals are included.
Ship the Item
Affix the provided return label to your package and drop it off at the designated carrier location; we recommend keeping your tracking receipt for verification.
Inspection and Refund
Once our warehouse team inspects the returned unit for quality, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing