Frequently Asked Questions

Everything you need to know about our space-saving laundry solutions.

How long does shipping take for Foxydry products?

We typically process orders within 24-48 hours. Standard shipping usually takes 3 to 5 business days depending on your location.

Can your drying racks be installed on all types of ceilings?

Yes, our racks are designed for versatility. They can be installed on concrete, wood, and even high or sloped ceilings using our dedicated installation kits.

What is the maximum weight capacity of the motorized racks?

Our motorized Foxydry models are engineered to safely lift and hold up to 35kg (approx. 77lbs) of laundry without straining the motor.

What is your return policy?

We offer a 30-day return window. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.

Are Foxydry products covered by a warranty?

Absolutely. All our products come with a 2-year warranty covering manufacturing defects and electronic components to ensure your peace of mind.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay through our secure encrypted checkout.